Feature Requests

Right now I get an automated email when the first payment fails as a courtesy copy with the default Whoops looks like your payment didn't go through email which is fine and what one would expect. But after that we have to setup triggers for failed payment emails. The big issue is that we setup the amount of reattempts to recharge and timing before you stop trying and mark a purchase as failed. Like all dunning processes it is great to know payment failed and the dunning had begun based on my settings, but the MORE IMPORTANT item that really needs action potentially weeks later is the ultimate "purchase failed," we are no longer taking payments or attempting to take payments status. And that is totally lost in your system! There is no trigger or notification at all that this has stopped. We have to magically discover or keep tabs manually to know when that last attempt was taken to know that a product purchase is marked failed and that we will not be getting paid, need to remove some external access perhaps etc etc. This seems like a hug oversight that the culminating end event of failed purchase happens in the veiled backend ether of no notification. I stumbled upon a failed purchase by accident and had no idea the dunning had stopped. That should not be the case. Related to this which was marked as good idea but not implemented: https://simplero.canny.io/feature-requests/p/show-failed-payment-to-contacts-on-their-simplero-account And this for emails: https://simplero.canny.io/feature-requests/p/notification-to-myself-when-payment-from-customer-fails This is money lost for everyone so needs some TLC.

Just that. Let us call it something else.

When setting a price level, you have the ability to show a price 'only if contact..." However, this has the side effect of meaning that the price defaults not NOT showing up until the contact enters their email address. If this is the only price, this results in customers seeing the message that the item has been removed from their cart, which is confusing. What I'm proposing is to have an option that a price shows up by default, UNLESS the customer has X/Y. So for example, I could have a price that shows up by default, so the advertised price is $50 or whatever, but then IF they enter their email address, the price might get removed. Some use cases: preventing customers from buying the same product more than once. preventing customers from buying a different variant of a product that they already own a different variant of have an advertised price for say, the lower 48, but charge a higher price if outside of the country or in Alaska lots of other use cases too where you'd normally want a price only available to certain customers but you do want the customers to be able to reach the shopping cart An additional note/request - it would be great if we could then specify the reason. Like "this price is only available for people living in [Country]" or "you already own this product, so please go to [link] to access it"

Currently the only way to get into the product sales page is to click onto the image, the card or text itself is not a link and there is no longer a "Learn More" button so people know they can click into the product to well learn more. Please add back in a customizable button that can go next to Buy Now (which should be customizable as well) so people know they can get more info. Right now the sales page is getting lost for no reason. Also small item but the cart button starts dark blue which looks like it has been added to cart vs empty like the button, seems backwards. I would think a cart with a plus sign meaning "add" in no background then then blue background checkbox if added.

In the name of a cleaner UI there are a variety of features in the software that don’t show up unless you activate certain settings, etc. I get it if the options are irrelevant unless another option is selected, but there are items that literally disappear later if not initially selected. The product trial setup for a particular pricing is one of those. I had need to setup a trial after adding the price to accommodate a client request, but to my amazement this option is removed and is no longer an option for me after I setup the price. I only have two options. Delete the pricing entirely which when already used for purchases is not a real option or two do a manual reconfiguration process to add a new iteration of time that is free and then drag that time iteration above the normal yearly fee to recreate what would normally happen if I setup a free trial during initial setup. No one would even know about or guess how to do that on their own. This process is not documented anywhere. But the real question is why am I having to jump through hoops later to add a free trial? Why not have the same add a free trial field that creates that free time iteration as it does originally if I add a free trial after the fact? Having features "disappear" if not initially selected is not good practice. It should always be there, or at least noted in the interface so you have some mental awareness that that was going to happen. In fact after the free trial item it actually says the exact opposite: "You'll have additional options after creating your price" But even if you knew if would disappear you would have no idea how to recreate that free trial setup unless you talked to support.

Please add a trigger that turn off (and on) the auto renew button on a subscription product. 🙏Thank you in advance. All the best🤗 and kind regards, Jannik Holgersen

Another software I mainly use just added a way to turn on a product toolkit library to add prodcuts to a page. This embed capability for the product catalog is missing. What would be nice is to create filtered product lists like we can for inserting on a 2.0 page and then be able to grab an embed code for those filtered products so we can create and embed multiple list versions for different sites or pages external to simplero. This is directly more applicable to making money than the existing scheduling embed or other embed that are provided.

I'm hoping for a very simple modification - some order bumps can be selected by default, but can we have an option to require an order bump and prevent it from being deselected. Not just selected by default, but also you can't remove it from the order. Let's imagine I have two products, A and B. You can buy A by itself, but B requires you to already have A. Here are the ways I could set that up: Option 1: I could have them be 2 separate products, and include A as an order bump in B, and tell people they really need product A, but I can't actually require it. Option 2: I could have them be 2 separate products, and the price for B is "only if customer has purchased A" but I have had trouble making this work given that the price won't display until they've put in their email address Option 3: I could create a product, C, that when you buy it there's a trigger to create free purchases of A and B (or have product B have a trigger to create a free purchase of A) Option 4: I could have product B also grant access to the same content as A However I find all of these options have some drawbacks along with them. Sure, depending on the use case, any number of them might work. But I'd really like to have an option to show on the order screen that you're also getting product A. I like the display that's like you have a cart and this bundle includes the following products inside it, and the total you're paying is broken down by the following components.

Create the same type of event, but happening multible times. That includes bulk editing settings and creating email broadcast that can automaticly adjust for the time of the specific event.

Give the ability to embed a HTML version of the simplero checkout form to wordpress or other websites