Feature Requests

Right now I get an automated email when the first payment fails as a courtesy copy with the default Whoops looks like your payment didn't go through email which is fine and what one would expect. But after that we have to setup triggers for failed payment emails. The big issue is that we setup the amount of reattempts to recharge and timing before you stop trying and mark a purchase as failed. Like all dunning processes it is great to know payment failed and the dunning had begun based on my settings, but the MORE IMPORTANT item that really needs action potentially weeks later is the ultimate "purchase failed," we are no longer taking payments or attempting to take payments status. And that is totally lost in your system! There is no trigger or notification at all that this has stopped. We have to magically discover or keep tabs manually to know when that last attempt was taken to know that a product purchase is marked failed and that we will not be getting paid, need to remove some external access perhaps etc etc. This seems like a hug oversight that the culminating end event of failed purchase happens in the veiled backend ether of no notification. I stumbled upon a failed purchase by accident and had no idea the dunning had stopped. That should not be the case. Related to this which was marked as good idea but not implemented: https://simplero.canny.io/feature-requests/p/show-failed-payment-to-contacts-on-their-simplero-account And this for emails: https://simplero.canny.io/feature-requests/p/notification-to-myself-when-payment-from-customer-fails This is money lost for everyone so needs some TLC.

The form fields (in this case in the popup window) are rather small and I want to increase the form fields (and labels). However this cannot be changed in the editor currently. Right now I have to fix it using CSS, but it's odd that you can change the font and size of these kinds of elements in the editor.

Hey team For some reason a "style guide for sites" are default being added when creating a new site, could that somehow be optional? In 99,9% of the cases I just want to use the default style guide for everything and thereby only have one style guide. Now I need to go in and delete the extra style guides each time. Thanks 🙏 Sarah

Hi 😊 When i receive a new message ('Ny besked' in Danish) in the 2.0 forum. I also receive an email. This is great! The subject line of that message is 'Ny besked'. I guess it is "New message" when your language is English. I use gmail and assume that a lot of our participants do so too. The problem is that Gmail combines alle the 'New message-emails' in one thread. So now in the same tread I have messages from multiple people and from multiple membership sites. It is very confusing. I would like to rename the subject line for the messages sent from our membership site, to make sure that our participants can see that this notification email is from our Membership site. It could be something like "New message from {{firstname}} in {{membership site name}}" This would giver our participants a much better experience when using in message feature in our membership sites. Thank you Siif

Just that. Let us call it something else.

Hey there, I'd love to create a re-usable email template, perhaps for a newsletter, that has a section like this: Upcoming Events {{show_upcoming_events | filter_by Label A | scope upcoming}} And then have the ability for the placeholder text to populate by showing upcoming events. For example, name of event, date and time, description, and link to the event. This will really help with marketing upcoming events to the whole mailing list!

Hi. It would be nice to be able to fill out a date field via automation steps Like the "Set field to now-step" but instead of setting it to now. We would like to set the date to e future date. Something like set the date to 10 days from now or Set the date to Tuesday at least 50 days from now. Kind of like the waisteps 'Wait for a while' had the options to set a date for a specific day, months etc. We would use this together with an interpolation key to tell people when they loose access to the course / membership site. And we would use it in emails to tell subscribers what day they need to purchase if they want the bonuses (some times the count down is bit to much). When running drip campaigns and couses the date will be different for each individual and to do that we need to be able to fill out the custom date fields via triggers/automation steps. Thank you very much Siif

I am trying to get a set of files from users required for a service product purchase, but unlike survey custom fields the product custom fields do not allow file uploading for some reason which seems like a huge hinderance for those who need a file submission to complete a product execution. Right now the only way to do it is with a survey form, but there is no way to pass through the product being pruchased when added to a funnel so instead of having one form, the only option at that point is to have 50 different forms for the same import so I know what product is being submitted for. This would all be fixed and avoided if we could upload files. So please add file uploads to product custom fields.

The ability to filter the library and find files with no usage. This will help organize the library and delete files that takes up storage.

Please add a setting to list configuration to optionally make the list subscription only available between certain dates, the way we can do on products.