Correcting transcription errors
Ali Ryder
The Skyrocket transcription feature is awesome, BUT it has occasional errors. For example, it spells my name wrong, and my company name wrong, and the name of the tool I'm training on wrong. These are quite frankly deal-breakers! I need to be able to correct a transcription file.
I know this issue has ALREADY been reported here https://requests.simplero.com/feature-requests/p/correcting-transcripts-problem which is marked as resolved, but it's not resolved, so I'm re-submitting the same feature request.
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Calvin Correli
Merged in a post:
Edit Auto-Generated Transcripts
Anthony Guaydacan
Please add the ability to edit auto-generated video transcripts directly in Simplero.
Viona Haven
Yes me too I need this
Lis Alvarez
Merged in a post:
Ability to Edit Transcripts
Cathleen King
It's important to us to be able to edit/correct the transcripts that are automatically produced, as there are
many
mistakes in the transcripts that the automation is producing. Transcripts are a very important feature for us, as it makes our content accessible to those who are hard of hearing; we want to ensure they're receiving accurate transcripts and that we're maintaining our professionalism in this way.Lis Alvarez
Hi Cathleen King,
This feature has already been requested here.
You may upvote that one instead :)
On a side note, you can edit subtitles that show on the video player.
More info on this help guide: https://help.simplero.com/courses/1837-how-to-guides/lessons/989147-captions-subtitles-and-transcripts
Ali Ryder
Just heard back from the support team that the "Transcription keywords" field doesn't work.
Quote:
"I’ve gotten news back from the team now, and the transcript results are unfortunately not something that we currently will be able to improve on.
We are still exploring other transcript engines and it is possible that we in the future will make a switch if we can implement a more accurate transcript service.
A transcript editor is not currently under development, but something we have a desire to include in our product and will implement in the future."
Ali Ryder
I have recently learned that you can include Transcription Keywords, which should solve this problem, except that those don't seem to be working either.
Lis Alvarez
Ali Ryder: I'm following up with Engineering on this and will get back to you.
Ali Ryder
Lis Alvarez This seems to have magically been fixed at some point in the last few months, but not publicly noted!
I have many videos that were transcribed a while ago, and if I now tell them to regenerate the transcripts, they respect the keywords!
Lis Alvarez
Ali Ryder awesome news! I'm sorry we missed the update!