Correcting transcripts problem
complete
Torill Fjæran-Granum
My problem is that when I use automatic subtitles (transcript) sometimes the transcript is incorrect. So I want to correct it and replace it. I download the subtitles, correct them and then save the corrected file as an VTT og SRT file. But when I try to replace the new corrected file it doesn't work. This is ESSENTIAL to fix, I upgraded to the Skyrocket program to get this feature, but I can't use it when it is not possible to correct the transcripts so the subtitles are correct.
I have submitted a ticket one week ago - and still not been answered - the person that answered the ticket sent it to tech, and then - nothing. This cannot be that difficult to correct? PLEASE help - I need this to work!
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Ali Ryder
Just checking - this fix corrects the subtitles/closed captioning, but it doesn't correct the actual transcript, right?
Calvin Correli
complete
I made a quick fix, and I think this does it. Can you see if it does it for you?
If not, I'll make sure it gets done first thing Monday morning.
Calvin Correli
cc Lis Alvarez
Torill Fjæran-Granum
Calvin Correli: Hi yes Hurray! It worked! I hope it will continue to do so! Thank you so much!
Calvin Correli
Torill Fjæran-Granum: Great!
Calvin Correli
Torill Fjæran-Granum: Sorry for the bug!
Calvin Correli
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