Feature Requests

Currently, when a product is configured with a free trial followed by manual (invoice) payment, Simplero does not generate a transaction object at the time of order or at the moment the customer confirms "pay by invoice" post-trial. This creates a significant gap in workflows that rely on webhook data to generate and send invoices through external billing systems like Xero or QuickBooks. As a result: No transaction data is included in the initial webhook. No second webhook is triggered unless the admin manually registers payment. This prevents external systems from issuing time-sensitive invoices, tracking accounts receivable, or automating financial compliance processes. Proposed Solution ------------------- When a customer selects a manual payment method (e.g., invoice) at the end of a free trial, Simplero should: Immediately create a transaction object representing the expected payment. Include that transaction data in a webhook (e.g., purchase.payment_due or purchase.updated) even if the payment is pending or unpaid. Benefits --------- Enables external invoice generation and accounting system integration. Avoids requiring manual admin action just to trigger automation. Supports B2B workflows where invoice-based billing is the standard. Provides better transparency for customers and finance teams alike. Use Case Example ------------------- A customer signs up for Price that includes a 7-day trial. We need to automatically issue an invoice to the purchaser. But Simplero doesn't send the transaction info until we manually mark the payment, breaking any ability to automate a key business process. Request -------- Please support inclusion of transaction data at the point where the customer confirms payment intention (even if it's unpaid), or consider adding a new webhook trigger for this specific case.

Hello there awesome Simplero people! Id just love to have the option of my clients being able to pay with something called Klarna or/ and swish, I do sense some kind of hesitation with opening your credit card for payment to another country outside of Sweden,. I think a lot of my client stop there.. So Id love that solution. Best regards from Sweden! Christina Original:

Problem --------- Simplero only connects to a live Stripe account. If you switch your Stripe account Test Mode, payment attempts with test cards will fail. If you attempt to use a Stripe Sandbox, Simplero will fail the "test access" step, as Simplero does not use Stripe Connect. Stripe has deprecated the account-wide test mode toggle in favour of per-environment Sandboxes. Teams now get up to five fully isolated environments, each with its own API keys and webhooks, and recommend Sandboxes over test mode for most QA tasks. Because Simplero cannot connect to either test mode or a Sandbox, merchants must run risky one-cent live charges or clone the product in a separate Stripe account, adding friction for every launch or price change. Why this matters ----------------- Risk reduction: No accidental live charges during checkout or subscription testing. Faster QA: Customers, marketers, and support staff can test pricing, coupons, failed payments, and webhooks in minutes instead of waiting for refunds or reconciling live transactions. Parity with peers: Platforms like Shopify, WooCommerce, and MemberPress already expose Stripe test environments, making this gap more visible to prospects evaluating Simplero. Feature proposal ------------------ Environment selector in Settings → Payment Processors → Stripe with two options: Live, Sandbox. Credential fields for each environment: Publishable key Secret key Toggle between Live + Sandbox mode for payment process configuration. Visual indicator (banner or badge) on checkout screens when an order form is using a non-live environment, similar to Stripe’s own purple “Test data” strip.

I recently switched from KEAP where there is a proposal and invoice option. My sales have plummeted because I am unable to send a propsal for potential clients to accept and convert to an official invoice. Right now I send an email with links to each service I am proposing and if they click they can pay for it. It is less formal than a proposal that they have to click to accept and then be primed to pay. I am getting far fewer prospective clients deciding to buy my products because I think it seems less formal to receive links that they could pay for (or not). I would like to see an order form that I can select multiple products that I have proposed and have the client click on ACCEPT PROPOSAL and have an automation that would send out a formal invoice to pay.

I have suggested it before, and I still find it very problematic, that Simplero doesn't give me any notification when an installment from one of my customers fails. I can't even see it in the emails sent-log for the customer, that my automated emails for failed installments have been sent. Since my relationship with my customers/clients is pretty personal, me being af therapist, it is very bad that I don't know of problems with payments, when I meet them! Also I would of cause like to be able to see ALL emails, that have been sent, in the log, including automated ones related to failed payments.

As of January 2026, e-invoicing (via Peppol network) will become mandatory for B2B transactions with Belgian companies. I was wondering if Simplero is planning to support e-invoicing and Peppol integration in the near future?

I would love to be able to change the configuration of the check out page. The current set up has the more info section to the right. It makes more sense to me to have it on the left as people read from left to right. And the check out page is a last chance to sell the program when someone is still on the fence but just looking at how much the program costs. Please see attached examples. The one is from one of my coaches who uses ThriveCart. The other is mine in Simplero. I hope you will change it or at lease make it possible for us to change it as and when we desire. Thanks!

Ability to embed a simple Simplero checkout form into our wordpress site. For reference, thrivecart does this well.

Would be great if we were able to change the text displayed for the checkout button on an order form. What works for an English CTA (call to action) text does not always be the case in Danish. The texts tends to be a little too "aggressive" in Danish (at least for our target group).

Hi team, I’m experiencing a significant issue that I believe many users might also be facing. My accounting system is unable to recognize Simplero invoices properly, which means the correct payments aren’t being matched. Would it be possible to add both the "Gateway transaction IDs" and "our transaction IDs" to the invoice order number and invoice number sections? Alternatively, could these be added to the receipt Greeting section using a snippet? It might be a small task to implement, as the data is already accessible via Settings → Sales → Invoice → Custom View. 🙏 Thank you in advance. Wishing you all the best. Kind regards, Jannik Holgersen