Issue Matching Simplero Invoices with Payments
Jannik Holgersen
Hi team,
I’m experiencing a significant issue that I believe many users might also be facing.
My accounting system is unable to recognize Simplero invoices properly, which means the correct payments aren’t being matched.
Would it be possible to add both the "Gateway transaction IDs" and "our transaction IDs" to the invoice order number and invoice number sections?
Alternatively, could these be added to the receipt Greeting section using a snippet?
It might be a small task to implement, as the data is already accessible via Settings → Sales → Invoice → Custom View.
🙏 Thank you in advance.
Wishing you all the best.
Kind regards,
Jannik Holgersen
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Jannik Holgersen
Hi Calvin, can you help me out here ? The data are available, so I hope it might be an easy task to add an {{nterpolation key}} to the "Formatting of receipt numbers box" or the "Receipt greeting" box.
Thank you in advance.
Kind regards, Jannik
Jesper Hollensberg
Agree, my accountant is always sweating a lot over this task.
Not sure what the best solution is, though ...