Use AI to analyze member retention
Laura Grubb
I was recently approached by a company that wants to offer me AI services for member retention - something that is highly interesting to me because I have a subscription based business on Simplero.
Is this something Simplero could integrate into the system?
E.g. analysis of member behavior to provide personalized recommendations and content. Or make predictive analytics for member churn.
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Valerie Tate
Yes! This is exactly what I'm looking for, too. For example, having Simplero send us a notification or start an automation when a student or membership participant has not logged into the course/site for a while. There are triggers for actions customers take but no way to automate identifying those who are NOT taking action so we can follow up and hopefully re-engage them.