Pause Membership
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Britt Ziwes
A Very basic request: It would be wonderfull to be able to pause memberships for my members in stead of having to cancel. I have a yoga membership site and stuff happens - people get ill, need operations - I also have many who just want to pause their yoga membership over the summer, because they know they wont get much done - and I know there are several other yoga and fitness site owners in simpero - this is a very basic feature on other platforms - but as it is now I have to totally cancel their membershios and only god knows if they will return - but if I could pause their memberships say fpr a couple of months that would really help us out
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Laura Grubb
Wow, where can we see the feature? :D
Jane Jackson
So how do we pause memberships? I can't find it anywhere in the system.
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Lis Alvarez
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Kristina Smith
Lis Alvarez: YAAAAY!
Siif Floor
Lis Alvarez: Awesome! 😍😍
Calvin Correli
Merged in a post:
Pause subscription on purchases
Siif Floor
Hi there.
I would like to have a feature to pause a subscription on a purchase.
Why?
Because I hate to ask customers to turn off their subscription when they know that they will be back within a couple of months :)
I would like it to work this way:
Click a button on the purchase summary
Two options here: Select a number of days to pause or a specific date to restart the subscription and click 'Save'
When the button are clicked the Participant will be inactive and do not have access to the material/course etc.
When the selected date is reached we will resume the subsctiption where it was left off and the participant now has access again to the material and we will charge the customer when their next payment is due.
Thank you in advance :)
Original (see comments): https://help.simplero.com/forum/posts/19046-pause-subscription-on-purchases
Jane Jackson
Siif Floor this is such a good request as I really need to be able to pause programs for job seekers when they need to take a break from the job search process. I've been given a work-around that is so complicated that I just can't do it! I really hope we get a 'pause' feature as it would make life so much less complicated. I am also an independent consultant for a global outplacement firm and being able to 'pause' programs should be part and parcel of any coaching offering.
Daniella Cotreau
Yes! would love to be able to pause payments on products too! That would be super helpful! Thank you!
Mette Fruensgaard
I agree. This would be nice!
And it should be possible for me to make a restricktion, so they only can pause it for e.g. 2 months
Ryan Henderson
I would add to this request by making it possible to pause payment on a membership. I have a membership that I give free access to with our highest price course. I would like to give free membership for x months, then have them return to the price they were paying before at the end of those months. Or, if they were not paying members before, send an email to them at the end of those months, with an email for them to enroll in the membership if they wish.
Kahli Toy
Seconding my vote on this again as this is an extremely important item for member retention! :)
Laura Grubb
I agree 100%. I have a yoga site too on simplero and need this feature (I'm doing it manually right now and it's very time consuming)
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