Client Subscription Options: Break out lists from product email updates and consolidate same product purchase into one subscription instance
Ryan Sullivan
Right now if I have a product for sale for instance a software license, and a person buys multiple purchases of the same product, the system will show the three contact option checkbox options filled in (marketing, notifications and content) for EACH purchase on the Manage Subscriptions page. So if they purchase the same product multiple times, it will show all three options for each purchase. So If I have one person buy the same thing 5 times, it lists 15 checkboxes for basically one product purchase! This is not only confusing but causes overwhelm and fear of Spamming from clients.
Also the instances are not grouped so several marketing email checkboxes are together then others are random. These purchases of the same product need to be tied together to be only three items no matter how many of that item they purchase. What if someone bought a support product hour 20 times, are there 60 checkboxes?
The other issue is that these clutter and interfere with the "lists" What I fear will be happening is people go to unsubscribe from one of several lists they are on maybe, then freak out when they see 60 checkboxes selected have no idea what is what and then unsubscribe from everything thinking they are about to be spammed by the 60 lists we just added them to.
When you redo the user content area it needs to be maybe a list of products select all box or drop down to make a sub selection of the three options then the lists separate. But definitely not a random list of 60 checkboxes repeated for every purchase as it is now.
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