4k videos in Media Player
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Britt Ziwes
My members like to cast my videos to their TVs, but when they do, the 1080 quality gets very fuzzy. I would like to be able to record my videos in 4K and have them show in 4K. Currently the limit is 1080.
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Rava Burke
Hi Britt Ziwes, I agree 👍🏻😀
On March 6th I discovered that the default that videos play at is 720p
unless my clients consciously click every single time
on 1080p, it will play at 720pI asked Support about it and I am awaiting an answer
Daniel Smith any word back yet from the engineering team?
Britt Ziwes
Rava Burke Yes, it is the same for me. Would like to be able to set the 1080 as default. Did you make a feature request?
Rava Burke
Britt Ziwes hi Britt, I contacted Support. On March 6
And Daniel was the one who’s supporting me. He said I didn’t need to make a feature request, that he was going to submit it to the engineering team so that’s why I tagged him here
Rava Burke
Britt Ziwes 1080 yes as default, I agree.
And then, as you say, also the option for 4K 👍🏻
It’s a great feature to be able to tell my clients they can cuddle up on their sectional together to watch (I work with couples)
But it doesn’t matter if they do that and it’s all blurry !
Especially when I have spent the last year, creating my courses and recording them in high-quality only to find out after I upload them that they can’t be viewed in the quality that I recorded them in !
My clients who use everything Apple, it’s so easy to be able to AirPlay from the app in their iPhone to their TV screen through their Apple TV box. It’s so easy. But it doesn’t matter because when it gets up on the screen, it’s so blurry. I’ve tested it. I’m guessing you’ve tested it also with your content?
Daniel Smith
Rava Burke It's still on the schedule to get looked at. I'll see what I can do to get it escalated sooner. If you have any further questions in the meantime please reach out in our ticket.
Rava Burke
Daniel Smith thank you very much to see what you can do to get it escalated sooner. Thanks Daniel
And will you be asking about quality higher than 1080 P as an option?
Daniel Smith
Rava Burke Higher than 1080p is confirmed to be a feature request for now.
Britt Ziwes
Rava Burke yes, same - very blurry and just screaming poor quality �